Frequently asked questions

What is this?

This application runs in the background and, whilst not paused, will tell Windows that the screen is needed. This prevents any duration based power save modes, the screen saver (hence its name), and locking. It does this in the same way a media player would. As soon as the application is closed or paused, Windows is told it can start any timers it needs to anew.

How do I install this application?

  1. Locate the MSI installation file that you have downloaded
  2. Double click the file to initiate the install and follow the onscreen instructions
If you have a license you will be able to set the application to Run at start up.
Alternatively, you can right click the executable and select Pin to Start or Pin to taskbar

How do I use this application?

From the Windows Start Menu, find all applications, Screensaver Disabler will be in the folder labelled Backtwofront Technologies.
Start the application by clicking on it there
A splash screen will display and then the application will continue to run from the system tray

How do I apply my license?

Click the link on the splash screen that says Unregistered.

This will open a new window where you can enter the email address you used to make a payment and the code you will have recieved to that email upon confirmation of payment

When done, click OK and close the window.

If the splash screen had said unregistered, it will have updated now to be the email address.


Where has it gone?

From downloading, check the Downloads folder in Windows Explorer. Otherwise this will be browser specific and you will need to check with the settings of the browser you have.

However, if you mean after you have started it running, it ends up in the system tray, which is usually next to the clock, which by default is the bottom right corner of your primary screen.

Do I need a license?

No, but while running without one, the application will be restricted in the following ways;
  • After an hour run time, the application will Pause itself
  • You will be unable to set the application to Auto start

A license purchased, unless stated otherwise, will be unlimited and yours to use forever.
If you have been given a license set to expire after a certain date, once the license has expired it will revert to being unregistered and restricted in the ways above.

You can purchase a license from here.

I lost my license, can I get it back?

A lost license key can be retrieved, they will only be sent to the email address associated with the PayPal account used to make the payment, and there can be no exceptions to this. Any requests will be processed as soon as they can be. This does not mean immediately, but when we are able. Typically within 24 business hours.

You can send us a message using the Contact form at the bottom of the home page, here.
Alternatively you can email us here: information@screensaverdisabler.com

Why does this app need access to the internet?

The app uses the internet in three ways;

  • To obtain the current date and time from an NTP server
  • Confirmation of the validity of the license key, if one is set
  • Check for any new versions available


Does this app use any of my personal information?

Only to confirm the validity of the license key.